Archive.

2026

1. 15 April 2026

   Your Baseline Was Contaminated Before the Project Began

   There is a ritual at the start of almost every public sector programme. The business case is written. Then the user researchers arrive. By then it is too late.

2. 8 April 2026

   Three Attempts Failed Before We Stopped Asking the Wrong Question

   For over a decade, three separate programmes tried and failed to replace the NHS pathology coding standard. The technology was not the problem. Nobody had spoken to the lab technicians.